MS-220 Dumps with Practice Exam Questions Answers
MS-220 by Microsoft 365 Actual Free Exam Practice Test
Microsoft MS-220 (Troubleshooting Microsoft Exchange Online) certification exam is designed for IT professionals who work with Microsoft Exchange Online. MS-220 exam is a part of the Microsoft 365 Certified: Messaging Administrator Associate certification track. Troubleshooting Microsoft Exchange Online certification is aimed at validating an individual's ability to troubleshoot and resolve issues related to Exchange Online.
Microsoft MS-220 exam is an essential certification for IT professionals who work with Exchange Online. It provides a way for candidates to demonstrate their expertise in troubleshooting and resolving issues related to Exchange Online, helping organizations to operate more efficiently and securely. With the right preparation and experience, candidates can earn this certification and take their career to the next level.
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NEW QUESTION # 28
A company named Contoso, Ltd. has an Exchange Online environment. Contoso uses inbound and outbound connectors to route emails between its Microsoft 365 organization and a third-party mail provider.
Users report that meeting requests sent from the third-party mail provider to a room mailbox named [email protected] are not being processed automatically. Meeting requests from users in the Microsoft 365 environment are processed successfully.
You need to resolve the issue.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 29
A company uses Exchange Online. Users report that emails sent to external recipients are not being received by the external recipients. The users do not receive nondelivery report (NDR) notifications.
You plan to perform a message trace. The trace report must meet the following requirements:
* Display only emails sent to the external recipients.
* Return email addresses for recipients. The recipients are unknown.
* Display up to 40,000 results.
* Identify emails up to 60 days.
You need to configure the trace definition. You select the sender.
Which three parts of the trace definition must you configure? To answer, select the appropriate options in the dialog box in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 30
You need to resolve the compliance issue.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 31
A company uses Exchange Online.
Users report issues synchronizing their mobile devices with Exchange.
You need to troubleshoot the issue.
Which cmdlet should you run?
- A. Get-MobileDeviceMailboxPolicy
- B. Get-ActiveSyncDeviceClass
- C. Get-MobileDeviceStatistics
- D. Get-ActiveSyncDevice
Answer: C
NEW QUESTION # 32
A company uses Exchange Online. The company configures a room mailbox named Room1 to use resource delegates.
Resource delegates report that they are not able to approve meeting requests for Room1.
You need to ensure that resource delegates receive meeting request emails.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 33
You need to resolve the issue reported by User2.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 34
You need to resolve the issue reported by Admin2.
Which role should you assign to Admin2?
- A. Author
- B. Editor
- C. Publishing Author
- D. Non-Editing Author
Answer: B
Explanation:
Topic 1, Fabrikam, Inc
Requirements:
Organizational structure
Contoso has the following departments:
* Human resources (HR)
* Finance
* Technical support
* Marketing
Each department has a shared mailbox that matches the department name.
Licensing
Contoso has Microsoft 365 E5 and Azure Active Directory (Azure AD) Premium P2 license plans.
Active Directory
Contoso uses an on-premises Active Directory Domain Services (AD DS) environment that synchronizes attributes to Azure AD by using Azure AD Connect.
Microsoft Exchange
Contoso uses an on-premises Active Directory Domain Services (AD DS) environment that synchronizes attributes to Azure AD by usinq Azure AD Connect. * Microsoft Exchange The company uses a Microsoft Exchange Server 2016 hybnd environment. Mailbox locations
* Exchange servers host the mailboxes for the finance and marketing departments.
* Exchange Online hosts the mailboxes for the technical support and HR departments.
Archiving and auditing
* Email messages older than 18 months are moved to the user's archive mailbox.
* Auditing is enabled for the tenant.
Department memberships
* A user named User6 joins the technical support department.
* A user named User7 joins the HR department.
* A user named User8 is a member of the marketing department.
* A user named Admin2 is a member of the technical support department
Permissions
* You must assign the minimum privileges for users to perform their required job functions.
* Users from the technical support department must be able to create subfolders in public folders. These users must be able to search for content in user mailboxes and remove the content if necessary.
* Users from the HR department must be able to search for content in user mailboxes and place content on hold if necessary.
External email
External users must be able to send emails to mail-enabled public folders hosted on Contoso's Exchange server.
App authentication
All Microsoft Outlook apps must use modern authentication.
Meeting visibility
Fabrikam users must be able to view when Contoso users are in a meeting and where the meeting is located. Fabrikam users must not be able to view the meeting title.
Outlook on the web
Only attachments from default office app files should be permitted to be downloaded or opened in Outlook on the web.
Retention
Emails in Exchange Online must never be permanently deleted.
Issues
Missing email
* A user named User1 reports that an important email has been missing from the HR shared mailbox for eight days.
* Emails are missing from the marketing manager's mailbox. The manager reports that they are unable to perform an audit search.
Marketing department
* User8 permanently deleted some important emails.
* Users from the marketing team are unable to send or open Microsoft PowerPoint attachments in Outlook on the web.
Non-deliverable reports
An external user named User2 receives non-deliverable reports (NDRs). The NDRs state that they do not have permissions to send emails to a mail-enabled public folder named PF1.
Repeated authentication
A user named User3 reports that Outlook repeatedly prompts them to enter their email credentials. No case visibility
* A user named User4 reports that they are unable to view Advanced eDiscovery cases created by other users.
* User6 is not able to use eDiscovery.
Archived email
A user named User5 reports that emails are not automatically moved to the archive mailbox.
Outlook connectivity
User6 reports receiving the following message when they add an account to Outlook: The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Free/busy information
Users from Fabrikam report that they are unable to view free/busy information of Contoso users.
Admin issues
* A user named Admin1 needs to assign the compliance permissions for members of the HR and technical support departments
* Admin2 reports that they receive an error message when they try to create a subfolder in a public folder.
NEW QUESTION # 35
A company named A. Datum Corporation uses Exchange Online. You enable journaling on a third-party
archiving service. You configure a journaling mailbox named [email protected].
All email sent to the recipient named [email protected] must be recorded in the journaling mailbox. You
observe that emails are not being journaled to the journal mailbox.
You need to resolve the issue.
How should you complete the command? To answer, select the appropriate options m the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 36
A company uses Exchange Online. The company configures a shared mailbox named Shared for delegated access.
Delegates report that emails from February 10, 2022 through February 15, 2022 are missing from the shared mailbox.
You need to review the audit logs for the shared mailbox.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 37
You need to resolve the issue for User1.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Create a new mailbox.
- B. Recover the mailbox.
- C. Restore the mailbox.
- D. Attach the mailbox.
Answer: C,D
NEW QUESTION # 38
A company uses Exchange Online and deploys Office 365 Message Encryption (OME).
Users do not experience the seamless OME capabilities when they receive encrypted email. They continue to receive encrypted email with the previous HTML attachment format You need to ensure that users stop receiving encrypted emails with the old format.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Selecy Modify the message security.
2 - In the Microsoft 365 admin center to Admin Centers and select Exchange.
3 - In the Microsoft 365 admin center navigate to Admin centers and select Compliance.
4 - Navigate to Mail flow, select Rules, and then select the mail flow rule.
NEW QUESTION # 39
A company uses Exchange Online.
A user reports that they did not receive an email. You review the following extended message trace for the email.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 40
A company uses Exchange Online.
A user named User1 reports that they are unable to add new delegates to and remove them from their calendar.
You need to resolve the issue.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 41
A company uses Exchange Online. The company has only the default policies enabled in Exchange.
A user reports that some of their emails are quarantined.
You need to determine why emails are quarantined.
Which quarantine policies should you verify? To answer, drag the appropriate quarantine policies to the
correct quarantine reasons. Each quarantine policy may be used once, more than once, or not at all. You may
need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Text Description automatically generated
Topic 2, Fabrikam, Inc
Overview
Contoso, Ltd. provides financial services to corporate clients. Contoso partners with Fabrikam, Inc. to support
financial planning projects.
Requirements:
Organizational structure
Contoso has the following departments:
* Human resources (HR)
* Finance
* Technical support
* Marketing
Each department has a shared mailbox that matches the department name.
Licensing
Contoso has Microsoft 365 E5 and Azure Active Directory (Azure AD) Premium P2 license plans.
Active Directory
Contoso uses an on-premises Active Directory Domain Services (AD DS) environment that synchronizes
attributes to Azure AD by using Azure AD Connect.
Microsoft Exchange
Contoso uses an on-premises Active Directory Domain Services (AD DS) environment that synchronizes
attributes to Azure AD by using Azure AD Connect. *
Microsoft Exchange
The company uses a Microsoft Exchange Server 2016 hybrid environment. Mailbox locations
* Exchange servers host the mailboxes for the finance and marketing departments.
* Exchange Online hosts the mailboxes for the technical support and HR departments.
Archiving and auditing
* Email messages older than 18 months are moved to the user's archive mailbox.
* Auditing is enabled for the tenant.
Department memberships
* A user named User6 joins the technical support department.
* A user named User7 joins the HR department.
* A user named User8 is a member of the marketing department.
* A user named Admin2 is a member of the technical support department
Permissions
* You must assign the minimum privileges for users to perform their required job functions.
* Users from the technical support department must be able to create subfolders in public folders. These users
must be able to search for content in user mailboxes and remove the content if necessary.
* Users from the HR department must be able to search for content in user mailboxes and place content on
hold if necessary.
External email
External users must be able to send emails to mail-enabled public folders hosted on Contoso's Exchange
server.
App authentication
All Microsoft Outlook apps must use modern authentication.
Meeting visibility
Fabrikam users must be able to view when Contoso users are in a meeting and where the meeting is located.
Fabrikam users must not be able to view the meeting title.
Outlook on the web
Only attachments from default office app files should be permitted to be downloaded or opened in Outlook on
the web.
Retention
Emails in Exchange Online must never be permanently deleted.
Issues
Missing email
* A user named User1 reports that an important email has been missing from the HR shared mailbox for eight
days.
* Emails are missing from the marketing manager's mailbox. The manager reports that they are unable to
perform an audit search.
Marketing department
* User8 permanently deleted some important emails.
* Users from the marketing team are unable to send or open Microsoft PowerPoint attachments in Outlook on
the web.
Non-deliverable reports
An external user named User2 receives non-deliverable reports (NDRs). The NDRs state that they do not have
permissions to send emails to a mail-enabled public folder named PF1.
Repeated authentication
A user named User3 reports that Outlook repeatedly prompts them to enter their email credentials. No case
visibility
* A user named User4 reports that they are unable to view Advanced eDiscovery cases created by other users.
* User6 is not able to use eDiscovery.
Archived email
A user named User5 reports that emails are not automatically moved to the archive mailbox.
Outlook connectivity
User6 reports receiving the following message when they add an account to Outlook: The connection to
Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Free/busy information
Users from Fabrikam report that they are unable to view free/busy information of Contoso users.
Admin issues
* A user named Admin1 needs to assign the compliance permissions for members of the HR and technical
support departments
* Admin2 reports that they receive an error message when they try to create a subfolder in a public folder.
NEW QUESTION # 42
A company uses Exchange Online.
A user named User1 schedules a meeting with a conference room mailbox named Conf1. Conf1 is already reserved for another meeting but does not automatically decline the conflicting meeting request.
You need to ensure that conflicting meeting requests sent to Conf1 are declined. What should you do?
- A. Set the value of the AIIRequestlnPolicy property for the room mailbox to False.
- B. Remove User1 from the ResourceDelegates property list.
- C. Set the value of the AIIRequestOutOfPolicy property for the room mailbox to False.
- D. Remove User1 from the BooklnPolicy property list.
Answer: B
NEW QUESTION # 43
You need to troubleshoot the issue reported by the Fabrikam. Inc. administrator. What should you do?
- A. Create a DLP policy detection report.
- B. Create a non-delivery report.
- C. Perform a message trace.
- D. Perform pipeline tracing.
Answer: B
NEW QUESTION # 44
A company uses a Microsoft Exchange Server 2019 hybrid environment. An on-premises user named User1
has access to a legacy public folder named Sales. A user named User2 is hosted in Exchange Online.
User1 reports receiving the following error when granting the ability to create and read items in Sales to
User2.
"One or more users cannot be added to the folder access list. Non-local users cannot be given rights on this
server."
You need to resolve the issue for User2.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 45
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